Notification preferences
All email preferences live in one place: your account page, in the Email notifications & reports section. It is a small form, but the details of how it behaves are worth knowing — especially once you share a workspace, or someone shares one with you.
Report frequency
The Report frequency selector controls scheduled digest emails, with four options: Off, Daily, Weekly or Monthly.
- Weekly is the default. The setting starts at Weekly for a new account and for anyone invited to a workspace. Pick Off if you'd rather not get digests.
- The setting is yours. On your own account, one cadence covers every domain in all your workspaces. If someone shared workspaces with you, you pick a separate cadence for them (see below), and it covers only the workspaces shared with you.
- Each cadence carries a matching window. A daily digest covers the last day, weekly the last 7 days, monthly the last 30, so each email covers a matching trailing window (one day, seven days or thirty days).
What the digest actually contains, and how its colour language works, is covered in Email reports and digests.
Who can change it — and who receives it
- Your settings reach you. On your own account the form holds your settings as the account owner, and your digest goes to your address.
- Everyone you share a workspace with has their own. An invited person sets their own report frequency, report detail, alerts and service notice for the workspaces shared with them, in this same section of their own account page. Their settings and yours are kept apart: saving one never rewrites the other. When someone loses their last workspace in an account — they leave, they are removed, or the workspace is deleted — their settings for that account are deleted; invited again, they start from the defaults. When someone has more than one set of settings — an account of their own, or a second account sharing with them — the section shows each set as a tab — Your account for their own, Shared by … for each account that shares with them. See Share a workspace with your team.
- Alert types are the account owner's choice. In the settings for a shared account, an alert type the owner has switched off is greyed and marked the account owner has this alert off; it reaches nobody until the owner turns it back on.
- These are personal settings, so anyone with access can change their own — an invited member included. Settings that change a domain for everyone are different: only the account owner can add, move or delete a domain, or switch its forensic reports on or off.
- Only a verified address receives a digest. Nobody whose email address is unverified receives anything — the recipient list is built from verified addresses at send time, not from a separate subscriber list.
One-click unsubscribe — and switching back on
Every digest carries an unsubscribe link in the footer and a standard List-Unsubscribe header, so your mail client's native unsubscribe button works too. Using it:
- Sets your Report frequency to Off — on the account the digest came from, for you only. If you own the account, people you've shared a workspace with keep their own settings; if a workspace was shared with you, the owner and everyone else keep theirs. That one setting is the only thing that changes — your account, your other settings and transactional email (password resets, verification) are untouched.
- The footer link shows a confirmation first. Opening it never changes anything by itself; the change happens only when you confirm. This keeps email scanners that prefetch links from unsubscribing you accidentally. Your mail client's own unsubscribe button skips that page: it sends the standard one-click request, which applies the change at once.
- Is instantly reversible. Because no suppression list is involved, going back to your settings and picking a cadence re-enables digests immediately — the next one arrives on schedule, no support ticket required.
The "Notify me about" checkboxes
Below the frequency selector sits a Notify me about fieldset with five checkboxes: New sending source, Spoofing / threats, Failure spike, Policy change and Domain went quiet.
Each checkbox switches on an alert email for that topic. Once a day we look at the reports that arrived since the last check, and if anything new turned up for a topic you have on, you get one email listing it. Your choices are saved with your own email settings — the account's, if you own it; your own for an account that shares workspaces with you.
Two details worth knowing:
- Defaults: all five topics start off — the digest is the default channel, and alerts are something you switch on. The Service notices switch below them starts on. On your own account it covers a domain's DMARC record that stops sending us reports or never starts; in the settings for an account that shares workspaces with you, it covers a record that stops — the follow-ups about a record that never starts go to the account owner alone.
- The dashboard shows the same things either way. New sources, failing traffic and spoofing attempts are all visible in your dashboard whether or not an alert is on — the checkboxes decide what is also pushed to you by email.
One form, one save
The section saves with a Save preferences button (one per tab, if you have tabs) — cadence and checkboxes together, applied in one atomic update, so a failed save never leaves the settings half-changed. If saving fails you will see an error message and can simply try again; reloading the page always shows exactly what the server currently has stored. And because the form is the single source of truth for your own email, whatever you see there after a reload is precisely what the digest scheduler will act on for you at the next send.